A Chinese Tesla owner said on Weibo today that when he opened the Tesla App, instead of seeing his Model 3, someone else's vehicle appeared.
He claims that he can use the Tesla app to remotely control that car hundreds of kilometers away, including unlocking the doors, turning on the air conditioning and ventilation, and performing vehicle speed limits, among other functions.
However, the owner said that coincidentally, the owner of the Model 3 that appeared in his Tesla app was in the same WeChat group as him, so he was able to inform the other person of the situation in a timely manner.
In addition, the owner also claimed that after driving his vehicle out in light rain and passing a small section of very shallow water, the Tesla wiring, which is designed according to IP67, was not waterproof, causing water to enter the vehicle's high-voltage wiring harness and damage to the vehicle.
Currently, his own Tesla vehicle is still under repair.
The owner of the car said that the car will not dare to drive in the future, except for rainy days.
In the comment section of the Weibo post, Tesla tried to contact the owner to resolve the issue.
The Weibo account, verified as "Tesla Customer Support," said (translated):
Please send us a private message with your frame number and contact information and we will follow up with you to address the issue.
We take the situation you've encountered very seriously and are currently reviewing the issues being addressed, we'll keep you posted on our progress and appreciate your feedback.
In fact, this isn't the first time the Tesla app has been reported to have such issues.
On August 20, a Chinese car owner took to the WeChat friend circle to report that five other Tesla vehicles had been added to the Tesla App. WeChat friend circle said that five other Tesla models had been added to the Tesla app, and all were in Europe.
The owner was able to control these vehicles remotely using the Tesla App's controls, including starting the vehicle, unlocking the doors, and operating the air conditioning.
The owner then reported the fault to Tesla.
The following morning, Tesla fixed the fault, but the owner said Tesla did not give him any findings or a technical explanation.