Customers who purchased the Chinese version of Nintendo Switch before 23:59 on March 31, 2020 will get a free extension of the warranty period for 6 months, Tencent Nintendo Switch said on its WeChat account on Tuesday.
Tencent Switch said that due to the epidemic, some of its work-such as sales, logistics, distribution, promotion, etc.-encountered many difficulties to varying degrees. Because of this force majeure, the user experience has also been affected to varying degrees.
Here is the full announcement:
Dear Chinese Nintendo Switch users, Hello everyone.
At present, due to the epidemic, some of our jobs, such as sales, logistics, distribution, and promotion, have encountered many difficulties to varying degrees. Because of this force majeure, the user experience has also been affected to varying degrees.
Therefore, we have decided that for users who purchased the Chinese version of Nintendo Switch before 23:59 on March 31, 2020, the warranty period will be extended for 6 months free of charge, which will provide a total warranty period of 1 year and 6 months warranty service. Hope that the friends who bought the Chinese version of Nintendo Switch can understand this service change.
The agency sales of the Chinese version of Nintendo Switch has always followed the relevant national laws and regulations and met the requirements of the industrial and commercial administration. We are committed to improving the user experience. All the time, we are paying attention to your comments and discussions on us, listening to our voices on various platforms and communities.
Thank you for purchasing and using the Chinese version of Nintendo Switch.
