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Home ยป Cars

Chinese owner's Model S roof glass flies out while driving, Tesla responds

By Phate Zhang
Nov 23, 2020 at 7:06 AM UTC
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After a high profile incident in which the roof glass of a Model Y flew out while driving in the United States, Tesla has encountered a similar incident in China.

Recently, a video uploaded by a Weibo user showed a Tesla Model S with a flying roof glass while driving at high speed. The process just happened to be captured by other vehicles' traffic recorder.

The video showed that the accident happened on November 21, 2020, when a Tesla Model S was traveling at high speed in the far right lane and suddenly a spinning object appeared in the air in front of the video, with the possibility of hitting the vehicle behind it.

Fortunately, the scraped object did not hit the vehicle behind it. Subsequently, a large object was scattered across the roadway, posing a safety hazard to other vehicles.

The owner of the Tesla, who was aware of the vehicle emergency, then began to slow down, seemingly intentionally stopping to inspect the vehicle for problems. The object that was scraped off was the sunroof section.

On Sunday evening, the official Tesla customer support Weibo responded that it had immediately contacted the owner of the vehicle and helped the owner resolve the issue as quickly as possible.

After a preliminary investigation, the vehicle had been in a third-party authorized sheet metal spray center for roof glass replacement, the cause of the incident is being further investigated, Tesla said.

Tesla's response on Weibo (page automatically translated from Chinese):

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