Alibaba's mobile office application DingTalk (钉钉) again experienced a server crash this morning, causing teachers to have black screens and other issues during the class.
A teacher said on Weibo that at halfway through class, students said that the screen suddenly turned black.
"I was still wondering if I have a network issue or too many background applications. It turned out that DingTalk crashed, and I'll give the lesson again in the afternoon."
However, students celebrated. "DingTalk has collapsed! Has DingTalk finally collapsed! Our teacher’s live broadcast is not shown here at all. I usually envy other online course platforms collapse, and today it is finally DingTalk's turn! I Why am I so excited! "
DingTalk responded on Weibo that the team has hold on for a long time now and did not expect to fall.
During the outbreak of the new coronavirus, in order to serve the education industry, DingTalk upgraded the online classroom live broadcast function to support the mixed teaching mode of live broadcast and recording broadcast.
According to data released by DingTalk, since the beginning of school, DingTalk has supported the start of classes in more than 300 cities in over 30 provinces nationwide, covering more than 50 million students.
However, the huge number of users has also put pressure on the DingTalk server. On the first day of the company's construction in February, online office apps such as DingTalk and WeChat all had server issues.
Earlier, elementary school students also gave DingTalk one-star ratings in App stores.
DingTalk CEO Chen Hang responded to this by saying that he saw that many children gave a one-star rating, and he understood it, but his technical colleagues were a little bit wronged. "Actually children like to play by nature. If I was online every day when I was a kid, maybe I also hated this thing and gave a one-star rating."
He said, "We will work hard to do online classes, accept the opinions of children with an open mind, and contribute the experience of teaching and having fun to all classes and schools in China. We hope that by then, the children will give us five-star ratings. "
