Alibaba's mobile office application DingTalk (钉钉) jumped to the top spot of the Apple App Store list on February 5, surpassing WeChat for the first time, as the demand of work from home exploded.
In the early morning of February 5, DingTalk's downloads jumped to the top of the free list in the Apple App Store and MAC App Store. This is also the first time in the Apple App Store for office applications.
The demand for 200 million people working from home and video conferencing has put tremendous pressure on DingTalk's back-end system.
On February 2, DingTalk suffered server crashes due to excessive user numbers.
Affected by the new coronavirus epidemic, the Spring Festival holidays in many parts of the country have been postponed to February 2.
In order to ensure the safety of employees, many companies have adopted the method of working from home. It may be that there are too many people using it, and a large number of users have reported that both WeChat Work and DingTalk have experienced server crashes.
After DingTalk passed the Alibaba Cloud emergency expansion of 10,000 servers on February 3, it expanded the capacity of 10,000 cloud servers again on the 4th to cope with the peak traffic of group live broadcast and voice and video conferences.
This also set a record for short-term elastic expansion on Alibaba Cloud.
DingTalk CTO Yi Su said the functions of DingTalk video conferencing and group live broadcast are very smooth this morning. But the data is still rising rapidly. "We and Alibaba Cloud have established a special team to work on a 24-hour shift. Make every effort to ensure the stability of the platform. This time is a historical test of DingTalk."
